LuckyTwice Terms and Conditions
Welcome to Lucky Twice Casino. By accessing or using our website at www.LuckyTwice Casino.com, you agree to be bound by these Terms and Conditions in their entirety. Please read this document carefully before registering an account or placing any bets. At LuckyTwice, we reserve the right to update these terms at any time, and continued use of our services following any changes constitutes your acceptance of the revised terms.
1. General Provisions
At Lucky Twice, we operate this online casino platform and provide gaming services subject to the terms set out below. These Terms and Conditions, together with our Privacy Policy and Responsible Gaming guidelines, form the complete agreement between you and us. Our LuckyTwice platform is intended solely for entertainment purposes, and we do not guarantee any financial outcomes from gameplay.
- You must be at least 18 years of age to use our services
- You must provide accurate and truthful information during registration
- You are solely responsible for all activity on your account
- Only one account per person, household, or IP address is permitted
- You must not use our platform if gambling is prohibited in your jurisdiction
2. Account Registration and Eligibility
To participate in any real-money games at Lucky Twice online casino, you must create a verified account. We require you to submit accurate personal details during registration, and we reserve the right to request identity verification documents at any time. Our LuckyTwice casino online platform conducts Know Your Customer (KYC) checks in accordance with applicable anti-money laundering regulations.
2.1 Restricted Regions
We do not accept players from jurisdictions where online gambling is prohibited or where we are not licensed to operate. It is your responsibility to ensure that accessing our services is lawful in your location before registering. Lucky Twice UK and Lucky Twice Britain players must comply with all applicable local laws and regulations.
2.2 Account Security
You are responsible for maintaining the confidentiality of your login credentials. If you suspect any unauthorised access to your account, you must contact us immediately at email@luckytwice.support. We will not be liable for any losses resulting from failure to protect your account details. Use your lucky twice casino login credentials responsibly and never share them with third parties.
3. Deposits, Withdrawals and Payment Terms
At LuckyTwice, we support a wide range of payment methods including VISA, Mastercard, iDEAL, Apple Pay, Google Pay, SOFORT, Bank Transfer, and various cryptocurrency options including Bitcoin, Litecoin, Dogecoin, USDT, TRX, and XRP processed via CoinsPaid.
3.1 Minimum Deposit Requirements
- EUR / USD / GBP: minimum deposit of 20
- USDT: minimum deposit of 5
- BTC: minimum deposit of 0.0001
- LTC: minimum deposit of 0.01
- TRX: minimum deposit of 0.01
- XRP: minimum deposit of 0.001
- DOGE: minimum deposit of 1
3.2 Withdrawal Limits and Processing
We process withdrawal requests within 5–7 banking days. At Lucky Twice, our standard withdrawal limits are structured as follows:
- Daily withdrawal limit: 4,000 EUR/USD
- Weekly withdrawal limit: 8,000 EUR/USD
- Monthly withdrawal limit: 30,000 EUR/USD
- Minimum withdrawal amount: 20 EUR/USD or currency equivalent
If your winnings exceed 30,000 EUR/USD, we reserve the right to divide the payout into monthly instalments of up to 30,000 EUR/USD until the full amount is disbursed. Maximum cumulative profit on all casino games (excluding progressive jackpot wins) within any 24-hour period is capped at 50,000 EUR/USD for VIP users, and 25,000 EUR/USD for non-VIP users and users on a VIP trial period. Any bets or wagers placed after this limit is reached within the same 24-hour window shall be void, and associated funds returned to you.
4. Bonuses and Promotional Terms
Here at LuckyTwice, we offer a range of bonuses and promotions, including our Welcome Package: 100% up to £500 + 250 Free Spins on your first deposit. The lucky twice bonus code is not required to claim this offer — it is available automatically to all eligible new players. All promotions are subject to the following conditions:
- A minimum deposit of £20 (or currency equivalent) is required to activate the welcome bonus
- A 40x wagering requirement applies to all bonus funds and Free Spin winnings
- Free Spins are credited in batches of 50 per day over 5 consecutive days on Lucky Trio Pots by Betora
- To unlock the Free Spins portion, you must wager at least 1x your deposit
- Bonuses remain active for 7 days from activation
- Maximum cashout from the First Deposit Bonus is £5,000
- Maximum winnings from welcome package Free Spins are capped at £300
We do not currently offer a lucky twice no deposit bonus or lucky twice casino no deposit bonus codes as a standard promotion. Any lucky twice promo code offers will be communicated via our official channels only. We reserve the right to modify, suspend, or cancel any promotion at our sole discretion. Bonus abuse, including the creation of multiple accounts to exploit promotional offers, will result in immediate account suspension and forfeiture of funds.
5. Gaming Rules and Fair Play
Our LuckyTwice casino online library features over 14,000 games from leading providers including BGaming, Betsoft, Endorphina, Evoplay Entertainment, NetGame, Spadegaming, and many others. We offer slots, live dealer games, roulette, blackjack, baccarat, poker, bingo, keno, scratchcards, and progressive jackpots. All games are subject to our house rules and applicable return-to-player (RTP) rates.
At Lucky Twice, we are committed to fair and transparent gaming. All game outcomes are determined by certified random number generators (RNG). We reserve the right to void bets placed in error or as a result of technical malfunction. In the event of a dispute, our records shall serve as the definitive reference point.
6. VIP Programme and Loyalty Rewards
Our LuckyTwice loyalty programme includes seven tiers: Bronze, Silver, Gold, Diamond, Sapphire, Malachite, and Iridescent. As you progress through the programme, we offer enhanced benefits including weekly cashback, improved loyalty point conversion rates, priority customer support, personalised withdrawal limits, birthday rewards, higher bet limits, and exclusive access to VIP events including travel perks and live shows. A dedicated VIP account manager is assigned at our higher tiers.
7. Responsible Gaming
At Lucky Twice Casino, we are committed to promoting responsible gambling. We provide tools including deposit limits, session time reminders, self-exclusion options, and cooling-off periods. If you feel that gambling is negatively affecting your life, we strongly encourage you to contact our support team or seek assistance from independent organisations. Our 24/7 live chat support team is available to assist you at any time.
8. Intellectual Property
All content on our LuckyTwice platform, including logos, graphics, software, and text, is the intellectual property of the casino or its licensors. You may not reproduce, distribute, or commercially exploit any content without our prior written consent.
9. Limitation of Liability
We provide our services on an "as is" basis and make no warranties regarding uninterrupted access or error-free operation. At Lucky Twice, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our platform. Our total liability to you in any circumstance shall not exceed the amount deposited by you in the 30 days preceding the claim.
10. Governing Law and Jurisdiction
Our LuckyTwice casino online platform operates under a Costa Rica gaming licence. These Terms and Conditions are governed by the applicable laws of Costa Rica. Any disputes arising from or related to your use of our services shall be subject to our internal dispute resolution process before any escalation. For further enquiries, please contact us at email@luckytwice.support.
11. Contact Us
If you have questions regarding these Terms and Conditions, we are here to help. At Lucky Twice, our customer support team is available 24/7 via live chat directly on the website or by email at email@luckytwice.support. We aim to respond to all queries promptly and professionally.
Content updated: July 24, 2026