LuckyTwice Casino Cookies Policy

At Lucky Twice, we believe in full transparency about how we operate our website and how we collect data during your visit. This Cookies Policy explains what cookies are, how we use them across our platform at www.LuckyTwice Casino.com, and what choices you have regarding their use. By continuing to browse our site, you acknowledge and accept the practices described in this document. If you have any questions, you can reach us at email@luckytwice.support.

What Are Cookies?

Cookies are small text files placed on your device — computer, smartphone, or tablet — when you visit a website. Here at LuckyTwice, we use cookies and similar tracking technologies to make our platform function correctly, remember your preferences, and deliver a smoother experience every time you return. These files are stored locally on your device and may be read by our servers or trusted third-party partners during your subsequent visits.

Cookies can be either session cookies (temporary files that are deleted when you close your browser) or persistent cookies (files that remain on your device for a set period or until manually deleted). At Lucky Twice Casino online, we use both types depending on the purpose they serve.

Why We Use Cookies

Our LuckyTwice platform relies on cookies for several essential and non-essential purposes. We use them to:

  • Ensure the technical functionality and security of our website
  • Keep you logged into your account during your session at Lucky Twice Casino login
  • Remember your language, currency, and display preferences
  • Analyse how players navigate and interact with our site
  • Measure the effectiveness of our promotional campaigns, including any Lucky Twice bonus code offers
  • Detect and prevent fraudulent activity and protect your account
  • Provide you with relevant content and personalised promotions
  • Support our compliance obligations under applicable laws

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential to the operation of our website. Without them, services such as account authentication, payment processing, and page navigation would not function. At Lucky Twice online casino, we cannot offer you these features without deploying strictly necessary cookies, and therefore they do not require your consent. They enable actions like completing deposits and withdrawals securely.

Performance and Analytics Cookies

We use performance cookies to understand how visitors use our site — which pages are visited most, where users experience issues, and how traffic flows across our platform. Our LuckyTwice online casino uses tools such as Google Analytics for this purpose. The data collected is aggregated and anonymised, meaning it does not directly identify you as an individual. This information helps us continuously improve the experience we offer to all players.

Functional Cookies

Functional cookies allow us to remember choices you make when using our casino — such as your preferred currency (EUR, USD, GBP, BTC, and others), language settings, and whether you have acknowledged certain notifications. At Lucky Twice Casino UK and across all markets we serve, these cookies ensure that your experience feels personalised and consistent every time you visit.

Targeting and Advertising Cookies

We and our trusted advertising partners may place targeting cookies on your device to deliver promotions and content that are relevant to your interests. These may include information about Lucky Twice no deposit bonus offers, Lucky Twice promo code campaigns, or other promotional events we are running. These cookies track your browsing behaviour across our site and, in some cases, across third-party websites. You may opt out of these cookies using the options described below.

Third-Party Cookies

Some cookies on our LuckyTwice Casino platform are placed by third-party service providers we work with. These include game providers, payment processors such as CoinsPaid, analytics services, and affiliate partners. We do not control the cookies set by these third parties, and we encourage you to review their individual privacy and cookie policies. Our use of third-party services does not grant those parties access to your personal data beyond what is strictly necessary for the service they provide.

Cookies and Your Security

At Lucky Twice Casino, we take security seriously. Certain cookies we deploy are specifically designed to detect suspicious activity, prevent unauthorised access to your account, and protect the integrity of transactions on our platform. These security-related cookies are classified as strictly necessary and cannot be disabled without affecting the safety and stability of your account.

How Long Do Cookies Last?

The lifespan of a cookie depends on its type and purpose. Session cookies are removed automatically when you close your browser. Persistent cookies may remain on your device for varying durations — from a few days to several months — depending on their function. At LuckyTwice, we regularly review our cookie retention periods to ensure they remain proportionate to the purpose for which the data is processed.

Managing and Controlling Cookies

We respect your right to control how your data is used. You can manage your cookie preferences in the following ways:

  • Browser settings: Most modern browsers allow you to block or delete cookies through their settings menus. Please consult your browser's help documentation for instructions specific to your browser.
  • Our cookie consent tool: When you first visit Lucky Twice Casino online, we display a cookie banner that allows you to accept or decline non-essential cookies. You can revisit and update your preferences at any time.
  • Third-party opt-out tools: For advertising cookies, you may use tools such as the Network Advertising Initiative opt-out page or the Digital Advertising Alliance's opt-out portal.

Please note that disabling certain cookies may affect the functionality of our website. Features such as the Lucky Twice Casino login, account settings, and game loading may be impaired if strictly necessary cookies are blocked.

Cookies and Responsible Gaming

Our LuckyTwice platform uses session data and cookies to support responsible gaming features. These include tracking session duration, enforcing deposit limits you have set, and maintaining your self-exclusion status if applicable. These cookies are integral to our commitment to player welfare and cannot be disabled.

Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in technology, regulation, or the way we operate our services. When we make significant changes, we will notify you through a notice on our website. We encourage you to review this page periodically to stay informed. Your continued use of Lucky Twice Casino after any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we use cookies at LuckyTwice, or if you wish to exercise any rights you may have in connection with the data we collect, please contact our support team. We offer 24/7 live chat support and can also be reached by email at email@luckytwice.support. Our team is always ready to assist you.